Umbraco Support Specialists

Umbraco support for organisations looking for a proactive and transparent agency to help them leverage their website’s potential.

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Are you looking to move away from your existing Umbraco partner? If so, welcome to Ozum.

We specialise in the seamless adoption of existing Umbraco projects. Our team of experienced Umbraco developers will work closely with you to ensure the smooth transfer of agency and hosting environment if required.

We’re not a passive agency. We look to engage with your team to fully understand your Umbraco pain-points while also providing our own proactive recommendations.

Support

  • Proactive consulting & planning
  • Quarterly roadmaps meetings
  • Weekly/monthly reviews & detailed reports
  • Flexible bundles of hours
  • 24/7 support available

Maintenance

  • Take proactive actions to prevent critical issues
  • Review Umbraco Logs for any system errors
  • Plan and implement upgrades, updates and security patches
  • Monthly Reporting
  • Uptime monitoring

Umbraco Enhancements

  • New features
  • Membership
  • API Integrations
  • Umbraco Commerce
  • uMarketingSuite

Hosting

  • Microsoft Azure
  • AWS
  • Umbraco Cloud
  • Customised dedicated environments
  • Client-owned environments

Sustainability

  • Sustainability in mind in everything we do
  • We follow Umbraco’s sustainability best practices
  • View the overall Carbon Rating score of the website
  • See how much CO2 an individual page generates
  • Our mobile-first approach allows for leaner code and ensures that a well optimised website is delivered to the correct devices.

Accessibility and Performance

  • Code written with accessibility in mind
  • Accessibility audits and fixes
  • Identifying speed issues
  • Fixing security issues
  • Ensuring code is regularly patched

How we work

01

Oversight & Centralised Communication

All of our work is managed within our online Project Management system “ClickUp” which our clients have full access to view and comment on the tickets.

This allows for full transparency and easy back and forth communication in one centralised hub.

02

Work as extension of your existing team

We love collaborating with in-house teams (IT, marketing, website managers, content editors) to supplement their skills with our Umbraco expertise. Each client is assigned both a dedicated Project Manager to manage the day to day activities and an Account Manager to ensure that you’re meeting your overall objectives.

  • Umbraco support and maintenance
  • Umbraco upgrade from version 7-13
  • Full build of new Umbraco website
  • UNIT-e API integration
  • Barclaycard and PayPal payment integration
  • Upgrade of bespoke Umbraco course planner database
  • Built to WCAG AA 2.2 accessibility standards
  • Redevelopment of student application process
  • Multiple Umbraco upgrades from 7-10+
  • Custom API integration
  • Ongoing Umbraco support and maintenance
  • Membership integration
  • Design and branding changes
  • Integration with BCS' Single Sign-On (SSO) system
  • Built to WCAG AA 2.2 accessibility standards
  • Custom user quiz to aid qualification choices
  • Umbraco support and maintenance
  • Multiple upgrades from version 7 to 13
  • Design and branding changes
  • MailChimp integration
  • WCAG AA 2.2 audit and fixes
  • Performance and security audit and fixes
  • Umbraco support and maintenance
  • Custom PDF generator
  • Environment migration
  • Product selector tool
  • Customer portal
  • Umbraco upgrades

You'll be in good company

Let's work together