# Umbraco Upgrade

Ozum is a pure **Umbraco Gold Partner** agency. Upgrades are our bread and butter. With **ISO 9001 and ISO 27001** certified processes, thorough risk mitigation and full project documentation, you're in safe hands.

**If you're on Umbraco 13 or any version that's already end of life, now is the time to plan your move to Umbraco 17.**

As a dedicated Umbraco Gold Partner agency, Ozum has been planning and delivering Umbraco upgrades for over 10 years. Before a single line of code is written, you will receive a signed-off project plan and risk register. Your team will know exactly who is needed at each stage and what is expected of them throughout the process. We guide you through every sign-off point so the upgrade runs smoothly from start to finish.

- Free upgrade review and scoping
- Signed project plan with phased milestones
- Formal risk register covering all key risks and mitigations
- Clear picture of who is needed and when
- ISO 9001 and ISO 27001 certified processes

- Parallel Cloud environment, live site unaffected
- Two-stage database migration with full backups
- Guided UAT with structured sign-off criteria
- Bug tracking via your project dashboard
- Umbraco Gold Partner, direct HQ support access

- Zero downtime DNS cutover
- Legacy environment retained
- Content editor training on new v17 features
- Plan to make the most of the new platform
- Post-launch support for any upgrade-related issues

The upgrade from version 13 to version 17 is more involved than previous upgrades, and it is important to understand why before you plan your project.

From version 14 onwards, Umbraco rebuilt its back office from the ground up. The older framework was retired and replaced with a modern architecture and a new Extension API. This is a significant change that affects any website with custom back office functionality.

This means if your site has custom back office functionality, part of your upgrade will involve new development work rather than a straight migration. Ozum identifies all of this during the free upgrade review, so your quote reflects the full picture before you commit.

However you want your website to look, whatever you need your website to do, Ozum makes it happen using a platform called Umbraco, the most flexible and robust platform available. We're genuine Umbraco specialists with Gold Partner status because it's the only platform we use (and we've been using it for over 12 years), which means we'll make sure your website — however large or complex — looks and performs like a dream.

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